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Refund/Donation Policy

Effective Date: 01/02/2026

PurpleGold.org relies on donations to support military families. Because contributions are immediately allocated to programs, donations are generally non‑refundable.


 

Refund Eligibility:


Refunds may be considered in cases of:


•     Duplicate donations
•     Processing errors
•     Fraudulent transactions

 

Requests must be submitted within 30 days of the donation.
 

How to Request a Refund:


Email: info@purplegold.org

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Address: PO Box 4164

             Greenville NC 27836


Include:


•     Donor name
•     Donation amount
•     Date of donation
•     Reason for refund request

 

Tax Receipts:


If a refund is issued, the corresponding tax receipt becomes invalid.

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